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PRIVACY POLICY

Last Updated: February 1, 2017

This Privacy Policy explains how information about you is collected, used and disclosed by Wirecard North America, Inc. (“Wirecard NA,” “we” or “us”). This Privacy Policy applies to information we collect when you use www.wirecard.us (the “Website”). This Privacy Policy does not apply to the information Wirecard NA collects via its other websites or online services or in connection with the products and services it provides to companies and cardholders.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Website to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as through a contact us form. The types of information we may collect include your name, company, email address, postal address, phone number and any other information you choose to provide.

Information We Collect Automatically When You Use the Website

When you access or use the Website, we automatically collect information about you, including: 

  • Log Information: We collect log information which includes the type of browser you use, access times, pages viewed, IP address and the page you visited before navigating to our Website. 
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Website, make the Website easier to use and more customized, to see which areas and features of our Website are popular and to count visits. Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how you may be able to disable them, please see “Your Choices” below.
     

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Website;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, promotions, and events offered by Wirecard NA and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Website;
  • Personalize and improve the Website and provide advertisements, content or features that match user profiles or interests;

Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy: 

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information from a government agency or authority if we believe disclosure is required by any applicable law, regulation or legal process;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • With our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • With your consent or at your direction.
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
     

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf across. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website and other websites and services, including your IP address, web browser, pages viewed, time spent on pages, and links clicked. This information may be used by Wirecard NA and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Security

Wirecard NA takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Transfer of Information to the U.S. and Other Countries

Wirecard NA is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Website, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Your Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Promotional Communications

You may opt out of receiving promotional emails from Wirecard NA by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: terms.privacy@wirecard.com.