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PRIVACY POLICY

Last Updated: May 16, 2018

This Privacy Policy explains how information about you is collected, used and disclosed by Wirecard North America, Inc. (“Wirecard NA,” “we” or “us”). This Privacy Policy applies to information we collect when you use www.wirecard.us (the “Website”). This Privacy Policy does not apply to the information Wirecard NA collects via its other websites or online services or in connection with the products and services it provides to companies and cardholders.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Website to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as through a contact us form. The types of information we may collect include your name, company, email address, postal address, phone number and any other information you choose to provide.

Information We Collect Automatically When You Use the Website

When you access or use the Website, we automatically collect information about you, including: 

  • Log Information: We collect log information which includes the type of browser you use, access times, pages viewed, IP address and the page you visited before navigating to our Website. 
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Website, make the Website easier to use and more customized, to see which areas and features of our Website are popular and to count visits. Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how you may be able to disable them, please see “Your Choices” below.
     

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Website;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, promotions, and events offered by Wirecard NA and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Website;
  • Personalize and improve the Website and provide advertisements, content or features that match user profiles or interests;

Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy: 

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information from a government agency or authority if we believe disclosure is required by any applicable law, regulation or legal process;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • With our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • With your consent or at your direction.
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
     

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf across. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website and other websites and services, including your IP address, web browser, pages viewed, time spent on pages, and links clicked. This information may be used by Wirecard NA and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies" which are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie relating to your use of this website is usually transferred to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your Google IP address will be truncated within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services to the website operator associated with the use of the website and the use of the internet.

The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you will not be able to use all the functions of this website. Further to this, you  may prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and you may also prevent Google from processing this data by downloading and installing the browser plug-in available at the following link:

tools.google.com/dlpage/gaoptout

Alternatively to the browser add-on or within browsers on mobile devices, you may click the following link to prevent the collection by Google Analytics within this website in the future (the opt-out only works in the browser and only for this domain): <a id= "GAOptOut" title= "Set Google Analytics opt out cookie" href= "javascript: gaOptout ()" > please click this link </a>

An opt-out cookie is stored on your device. If you delete your cookies in this browser, you have to click this link again.

Usage of LinkedIn Conversion Tracking

This Wirecard website uses LinkedIn Conversion Tracking of LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn"). LinkedIn Conversion Tracking is a re-targeting and analysis tool supported by the LinkedIn Insight Tag. The Insight Tag causes a cookie which is a tiny text file to be placed in your web browser when you visit the Wirecard website. The Insight Tag is integrated into this Wirecard website and enables the collection of data such as [your IP address or the time of accessing this website or the collection of defined events (such as downloads or page views). In addition, interest-specific and relevant offers and recommendations can be displayed, which depend on the services, information and offers you have accessed on our [Wirecard website].  Furthermore, LinkedIn can compile statistics with aggregated data about the use and visit of our [Wirecard website]. If you are a LinkedIn member, demographic information, such as your approximate location, may also be collected.  The cookie stored by the Insight Tag in your web browser remains there until it is manually deleted by you or automatically deleted 6 months after loading the Insight Tag for the last time.] 

Consent to LinkedIn Conversion Tracking - Insight Tag: I agree that Wirecard may send encrypted information about my use of the Wirecard website using the LinkedIn Insight tag as described above. The LinkedIn Insight Tag is used for market research, to place advertising in our and other online offerings, and to track advertising success.  

You can generally prevent the storage of cookies in the settings of your web browser. Alternatively, you can specifically object to LinkedIn Conversion Tracking by setting an opt-out cookie that remains on your device until you delete cookies. You can deactivate the LinkedIn cookie using the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.  If you are a LinkedIn member, click on "Opt-out on LinkedIn". Non-members click on "Opt-out".

Further information on data protection at LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy#choices-oblig

Facebook Custom Audience: Use of the Pixel

This Wirecard Website uses the Pixel function of Facebook Custom Audience. The Facebook Pixel is integrated into this Wirecard website with an "advanced matching" function. The Pixel initiates the processing of personal data by Facebook and enables the identification of users via numerous websites. This tracking procedure allows target group-oriented advertising. 

The Facebook Pixel stores a cookie, which is a tiny text file, on your device when you access our Wirecard Website. If you are logged in to Facebook at the same time or subsequently log in to Facebook, the visit of this Wirecard website will be noted in your Facebook profile. That information is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used for market research and advertising purposes. Also, data [name, e-mail address] of non-Facebook users who are not logged on to a Facebook account while visiting this Wirecard website are recorded via the Pixel and its "advanced matching" function.

Consent to Facebook Custom Audiences - Pixel processing: I agree that Wirecard may transmit information about my use of this Wirecard website with the Facebook Pixel as described above. Also, as part of the "advanced matching" other inventory personal data (such as telephone number, e-mail address, Facebook ID) will be transferred to Facebook in an encrypted form. The use of the Facebook Pixel including the "advanced matching" is used to create target groups, for market research, to place advertisements in our and other online offerings, and to track advertising success.

To prevent your personal data from being collected through the Facebook Pixel via this Wirecard Website, users can click the following link: 

[Facebook-Pixel-Opt-Out]

The Facebook Pixel is offered by the social network Facebook. Facebook is registered in Europe as Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook processes the data in accordance with Facebook's Data Usage Policy: https://en-gb.facebook.com/policy.php

For more information and details about the Facebook Pixel and how it works, visit the Facebook Help section: https://en-gb.facebook.com/business/help/651294705016616

Security

Wirecard NA takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Transfer of Information to the U.S. and Other Countries

Wirecard NA is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Website, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Your Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Promotional Communications

You may opt out of receiving promotional emails from Wirecard NA by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: terms.privacy@wirecard.com.