Welcome to the 2018 Wirecard Consumer Index Report


Using Consumer Insights to Build Systems for Deep Integration and Global Impact

Learn the Consumer Preferences that Will Guide Retail in 2019 and Beyond.

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Know your customers. Design strategies that work.

Combining reports and insights from US consumer surveys throughout 2018, the Wirecard Consumer Index connects the dots between consumers, technology, and the retail experience – and the strategies you can use to boost brand affinity, optimize user experience, and build your business. 

In “Retail Payments 2019” you will learn:

  • Why consumers choose in-store, online, or mobile shopping

  • How consumers prefer to pay - and why

  • What makes shoppers pull out their smartphones in-store

  • When convenience matters - and when it doesn't

  • Strategies for optimizing in-store and online retail experiences in line with consumer expectations

  • And more
Dive deep into consumer insights – download the full report now