Join the Wirecard team

Business Process Manager

At Wirecard North America, we are currently seeking energetic, motivated, growth oriented candidates to join our team.

Location: Conshohocken, PA

Your duties:

  • Requirements Support for CCP

    • Current-State Requirements definition (use cases and process flows)
    • Future-State Solutions support;  how to build it better, not the same
    • Work with functional groups to identify compliance, operational, service and technology touch points
    • Create documentation of current and future-state processes, including impact analysis for users
    • Provide training to the relevant departments on new business and technical processes
    • Maintain and execute the feature migration schedule to CCP

  • Acquiring Support for North America

    • Support North America  acquiring roadmap in a requirements and project management capacity
    • Assist with new system features and evaluate gaps in the support model across IT and Ops; drive issues to closure

  • Project Support for new Product Features

    • Create Business Requirements documents for new feature functionality
    • Act as Subject Matter Expert (SME)

      • All cardholder interfaces and websites
      • Leverage data to implement lessons learned, maintain best practices & educate stakeholders
      • Coordinating with marketing and sales to revise the way we explain, sell and support a product

  • Coordinating among multiple functions to implement process changes
  • Perform other duties as may be assigned by supervisor


Your profile:

  • Bachelor’s Degree or equivalent
  • 5+ years of experience in a product development or Fintech environment
  • Strong and well-developed analytic, problem-solving and quantitative skills
  • Strong documentation skills and technical writing experience is a plus
  • Self-starter with a passion for business process engineering
  • Results-orientation with an ability to execute and complete deliverables in a timely manner
  • Strong leadership potential, with excellent inter-personal skills and collaboration abilities
  • Excellent communication and presentation skills
  • Must be able to adapt to change in a fast paced environment
  • Detail oriented and takes ownership of deliverables
  • Demonstrated ability to learn quickly and adapt
  • Ability to see relationships between abstract processes and concepts; “cross functional vision”
  • Experience in a financial technology organization is a plus

What we offer: 

  • A collaborative environment where success is the ultimate result
  • Challenging and diverse tasks with opportunity for introducing your own ideas and experience
  • Competitive compensation package
  • Long-term career growth within a successful international company – both domestically and internationally
  • A modern workplace with additional company benefits such as incentives and staff events

We encourage employees to think outside the box and take chances with the challenges they face every day to grow in their careers. You know you have the unique skills, ideas, talent and personality and can achieve great things- why not join us?

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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